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Assistant Officer, Customer Service (Tanglin Mall)

On-site
  • Singapore, Central Singapore, Singapore
Allgreen Properties

Job description



T
his position is for Tanglin Mall, a company under Allgreen Properties.

Responsibilities include:

  • Manage and handle all customer service-related matters at Customer Service Counter 
  • Maintain high level of customer service standards 
  • Handle enquiries and feedback from shoppers and tenants 
  • Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities
  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required 
  • Handle administrative duties and any other ad-hoc duties as assigned


Job requirements

  • Min GCE N Level qualification
  • Min 1 year of working experience in relevant customer service role 
  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous 
  • Fluent in English 
  • Customer-oriented with good communication and interpersonal skills 
  • Able to work in fast paced environment and has passion for service excellence 
  • Able to work on rotating shifts, including weekends and Public Holidays

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