Skip to content

Assistant Officer / Officer, Customer Service (Pasir Ris Mall)

On-site
  • Singapore, Central Singapore, Singapore
Allgreen Properties

Job description



This position is for Pasir Ris Mall, a company under Allgreen Properties Ltd.

  • Manage and handle all customer service-related matters at Customer Service Counter
  • Maintain high level of customer service standards 
  • Handle enquiries and feedback from shoppers and tenants
  • Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities
  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required
  • Handle administrative duties and any other ad-hoc duties as assigned 

Job requirements

  • Min GCE N Level qualification
  • Min 1 year of working experience in relevant customer service role
  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous
  • Fluent in English
  • Customer-oriented with good communication and interpersonal skills
  • Able to work in fast paced environment and has passion for service excellence
  • Able to work rotating shifts, including weekends and Public Holidays
  • 5 day work week, 2 shifts (Shift 1:  9.30am to 7pm.  Shift 2:  11.30am to 9pm)

or

Apply with Linkedin unavailable
Apply with Indeed unavailable