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Assistant Officer, Customer Service

  • On-site
    • Great World City, Central Singapore, Singapore
    • Singapore, Central Singapore, Singapore
    +1 more
  • Allgreen Properties

Job description


This position under Allgreen Properties.

Responsibilities include:

  • Manage and handle all customer service-related matters at Customer Service Counter 

  • Maintain high level of customer service standards 

  • Handle enquiries and feedback from shoppers and tenants 

  • Brand ambassador of the mall, promoting Great Rewards loyalty program and related activities

  • Support Marcom in voucher sales, mall redemptions, loyalty program and any other marketing initiatives as and when required 

  • Handle administrative duties and any other ad-hoc duties as assigned


Job requirements

  • Min GCE N Level qualification

  • Min 1 year of working experience in relevant customer service role 

  • Proficient in MS Office Word, Excel and/or usage of CMS is advantageous 

  • Customer-oriented with good communication and interpersonal skills 

  • Able to work in fast paced environment and has passion for service excellence 

  • Able to work on rotating shifts, including weekends and Public Holidays

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