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Executive/Senior Executive, IT

On-site
  • Singapore, Central Singapore, Singapore
Allgreen Properties

Job description


This position is for Great World Serviced Apartments, a company under Allgreen Properties Ltd.

  • Responsible for managing the IT Infrastructure & IT Applications/Systems supporting Great World Serviced Apartment’s 24 by 7 operations.
  • Provide support and resolve IT issues (E.g: Apartment Network issues) that are reported by GWSA’s residents.
  • Provide administrative and application support to internal customers.
  • Sourcing, evaluation, purchasing and maintaining of property’s IT assets.
  • Manage and coordinate with vendors on IT matters such as issue escalation, improvement initiatives, contract executions, or projects.
  • Good understanding with ITIL Process
  • Ensure that all IT Operation activities are tracked in ITSM Platform
  • Participate in and support projects/tasks assigned by functional manager at group level.
  • Perform other duties as directed by direct and functional Manager in supporting Facility Management and Guest Services.


Job requirements

  • Min. Diploma or equivalent in Information Technology.
  • Good communication and problem-solving skills.
  • Good organizational and collaboration skills.
  • Experience in Customer Service Oriented environment preferred.
  • Experience in onsite EUC IT Support preferred.
  • Able to work independently.
  • At least 3 years of relevant experience.

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